LET’S FAQ
How much does shipping cost?
UK – Standard Delivery
Spend £30 or more and you’ll get free standard shipping.
£30 or less? Shipping is charged at a flat rate of £4.50.
Orders are sent via Amazon 48 Shipping, with an estimated delivery timeframe of 2 to 5 business days.
UK – Express Delivery
Express 1-4 business day Amazon delivery is available on all orders for a flat rate of £6.00.
How long will my order take to arrive?
Standard delivery timeframes
Orders are shipped via Amazon Shipping with a 2-5 business day delivery window.
Express delivery timeframes
Orders are shipped via Amazon Shipping with a 1-4 business day delivery window.
Heads up, babe. There may be a slight delay in dispatching your order during peak times. Please allow an extra 2-3 business days for your order to be sent.
How do I track my order?
You will be sent an email once your order is dispatched so you can see where frank is at all times.
Things you need to know.
The babe factory (postal service and distribution center) doesn’t operate over the weekend or public holidays. Because #letsbefrank, every babe needs a break. So your order will be dispatched the following business day.
Can I change or cancel my order?
Unfortunately once your order has been placed, we’re unable to cancel or make changes to your order.
Please see our returns policy here.